Term of service

 

 

Effective Date: November 1, 2020

Welcome to Coiba Island Tour. By booking a tour, using our website, or engaging with our services, you agree to the following terms and conditions. Please read them carefully.

 

1. Booking and Payment
  • All tours must be booked in advance through our website, email, or authorized partners.

  • A deposit or full payment may be required to confirm your reservation.

  • Payments are processed securely. We do not store credit card data on our servers.

 
 
2. Cancellations and Refunds
  • Cancellations made 24  hours or more before the tour will receive a full refund.

  • If we cancel a tour due to weather or safety concerns, you will receive a full refund or the option to reschedule.

 
 
3. Tour Participation Requirements

To ensure safety and enjoyment for all participants:

  • All guests must be in reasonably good physical condition.

  • Guests must follow instructions from guides at all times.

  • Children under 12 must be accompanied by an adult.

  • Pregnant individuals or those with serious medical conditions should consult a doctor before booking.

 
 
4. Liability and Assumption of Risk

By participating in our tours, you acknowledge:

  • Marine tours involve inherent risks, including exposure to wildlife, changing weather, and ocean conditions.

  • Coiba Island Tours is not responsible for injuries, lost belongings, or damages.

  • Guests are responsible for their own travel insurance and medical coverage.

 
 
5. Changes to Itinerary

We reserve the right to make changes to the itinerary due to weather, park regulations, safety issues, or other unforeseen circumstances. We will always strive to deliver the best possible experience.

 
 
6. Park Fees and Regulations
  • Park entrance fees are not always included unless stated in the booking.

  • Guests must respect Coiba National Park rules, including environmental protection regulations.

  • Littering, touching wildlife, or damaging coral reefs is strictly prohibited.

 
 
7. Intellectual Property

All content on our website, including logos, photos, and text, is the property of Coiba Island Tours and may not be copied or used without permission.

 
 
8. Dispute Resolution

These terms are governed by the laws of the Republic of Panama. Any disputes will be resolved in local courts under Panamanian jurisdiction.

 
 
9. Contact Information

For questions or concerns regarding these terms:

Coiba Island Tours
Santa Catalina, Veraguas, Panama

Info@coibaislandtours.com

Experience the rich biodiversity of Coiba Island, a UNESCO World Heritage Site teeming with marine life and pristine tropical landscapes