Privacy Policy

 
 
Effective Date: November 1st, 2020

At Coiba Island Tours, your privacy is a top priority. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website, book a tour, or interact with us.

 

 

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information – such as your name, email address, and phone number.

  • Booking Details – including the tour selected, date, number of participants, and payment confirmation.

  • Payment Information – processed securely through third-party providers (we do not store credit card information).

  • Device and Usage Data – such as your IP address, browser type, and pages visited, collected via cookies.

 
 
2. How We Use Your Information

We use your personal information to:

  • Confirm bookings and provide customer service

  • Send important updates about your tour

  • Improve our website and services

  • Comply with legal requirements

  • Send occasional promotional emails (only with your consent)

 
 
3. Sharing Your Information

We do not sell or rent your personal information. We may share your data only with:

  • Trusted third-party service providers (e.g., booking platforms or payment processors)

  • Government or legal authorities if required by law

 
 
4. Cookies and Tracking Technologies

Our site uses cookies to improve your browsing experience. You can choose to disable cookies in your browser settings.

 
 
5. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

 
 
6. Your Rights

You may request to:

  • Access the personal data we hold about you

  • Correct inaccurate information

  • Withdraw consent for marketing communications

  • Delete your data 

 

 

 

To make a request, contact us at:

info@coibaislandtours.com

Experience the rich biodiversity of Coiba Island, a UNESCO World Heritage Site teeming with marine life and pristine tropical landscapes